Refund Policy

Effective Date: 26/09/2025
Last Updated: 26/09/2025

At [Your Website Name], we aim to provide our users with a smooth and reliable experience. Because our services involve digital products and/or subscriptions, please read the following carefully before making a purchase.

1. Digital Products and Subscriptions

All purchases made on [Your Website Name] (including but not limited to subscriptions, credits, or premium features) are non-refundable, except where required by law. Once digital content has been delivered or a subscription period has started, you will not be eligible for a refund.

2. Exceptions

Refunds may be granted under the following circumstances:

• Duplicate charges caused by a technical error.

• Unauthorized transactions proven to be fraudulent.

• Service failure where the purchased feature is not delivered due to a fault on our end.

In such cases, please contact our support team within 7 days of the transaction, providing your order details and relevant proof.

3. Free Trials & Cancellations

• If your subscription includes a free trial, you may cancel before the trial period ends to avoid being charged.

• You can cancel your subscription at any time through your account settings. Cancellation will stop future billing but does not entitle you to a refund for the current billing cycle.

4. Chargebacks

Filing a chargeback without contacting our support team first may result in the suspension or termination of your account.

5. How to Request a Refund

To request a refund (if eligible), contact us at:
? [Your Support Email]
Please include:

• Your account email

• Transaction ID / Order number

• Reason for refund request

6. Changes to this Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.